{"id":1908,"date":"2025-06-11T10:36:19","date_gmt":"2025-06-11T10:36:19","guid":{"rendered":"https:\/\/www.biotrans.gr\/privacy-policy-2\/"},"modified":"2025-06-11T10:36:19","modified_gmt":"2025-06-11T10:36:19","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/www.biotrans.gr\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>BIOTRANS S.A. operates in the field of express transport of biological materials, potentially infectious, in Greece and Cyprus, as well as in the distribution of medical devices.<\/p>\n<p>For the company, &#8220;Quality&#8221; means respecting the customer and serving their needs in the best possible way.<\/p>\n<p>To achieve the aforementioned goal, the company is committed to:<\/p>\n<ul>\n<li>fully, promptly, and systematically meeting the needs of its customers,<\/li>\n<li>delivering high-quality services\/products,<\/li>\n<li>ensuring that its services comply with the applicable legislative and regulatory requirements in Greece and abroad,<\/li>\n<li>prompt delivery of biological materials to their destination,<\/li>\n<li>storing and preserving biological materials (when required) in a way that ensures their quality and their transport to the destination using appropriate methods,<\/li>\n<li>ensuring that its products\/services comply with the applicable legislative and regulatory requirements in Greece and abroad,<\/li>\n<li>prompt delivery of products,<\/li>\n<li>storing and preserving products in a way that ensures their quality and distributing them using appropriate methods,<\/li>\n<li>scientific support for customers and providing all relevant instructions for the correct transportation of biological materials,<\/li>\n<li>preventing and promptly addressing potential errors,<\/li>\n<li>continuous training of personnel.<\/li>\n<\/ul>\n<p>To achieve the above, the company\u2019s Management:<\/p>\n<ul>\n<li>Establishes measurable and objective quality goals at both corporate and departmental levels, which it closely monitors through management reviews,<\/li>\n<li>Has developed and implemented a Quality Management System (QMS) in accordance with the ISO 9001:2015, ISO 13485:2016, ISO 37001:2016 standards and Ministerial Decision KYA 1348,<\/li>\n<li>Identifies and provides all necessary resources to meet the company\u2019s needs, both in terms of personnel and infrastructure, to ensure smooth, efficient, and effective operation,<\/li>\n<li>Promotes the continuous training and education of its executives,<\/li>\n<li>Continuously monitors and measures critical parameters and processes to ensure the quality and safety of facilities, services, and personnel,<\/li>\n<li>Aims for the continuous improvement of its services\/products, processes, and the Quality Management System.<\/li>\n<\/ul>\n<p>The company\u2019s Management appoints a **Quality Management Representative**, responsible for the development and maintenance of the Quality Management System. The management is committed to the implementation of this quality policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BIOTRANS S.A. operates in the field of express transport of biological materials, potentially infectious, in Greece and Cyprus, as well as in the distribution of medical devices. For the company, &#8220;Quality&#8221; means respecting the customer and serving their needs in the best possible way. To achieve the aforementioned goal, the company is committed to: fully, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1908","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Biotrans | Sample Transfer, Laboratory, Molecular Tests<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biotrans.gr\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Biotrans | Sample Transfer, Laboratory, Molecular Tests\" \/>\n<meta property=\"og:description\" content=\"BIOTRANS S.A. operates in the field of express transport of biological materials, potentially infectious, in Greece and Cyprus, as well as in the distribution of medical devices. 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